1. Changes to Subscriber Agreement

We may change the terms of this Agreement at any time by notifying you of the change in writing or electronically including without limitation, by email or by posting a notice on the Service that the terms have been “updated” or similar words given the same meaning. The changes also will appear in this document, which you can access at any time by going to the MyTutor Subscriber Agreement and Terms and Conditions page which are made available through the website or known dedicated page and/or section of those Services which are made available as an application. By using a Service after changes are made to this Agreement you signify that you agree to be bound by such changes.

2. Privacy and Your Account

Registration data and other information about you are subject to our Terms and Conditions page of our website. Your information may be stored and processed in Malaysia or any other country where we have facilities, and by using a Service online, you consent to the transfer of information outside of your country. If your access to a Service has been provided by or through a third party for example, your employer or an education institution where you are a student (hereinafter each, a “Third Party”), the Third Party may have provided us with information about you to enable us to provide you with access to the Service and distinguish you from other subscribers such as your email address or name. If you access a Service using a password, you are solely responsible for maintaining the confidentiality of that password. If you provide someone else with access to your password to a Service, they will have the ability to view information about your account and make changes through the website for the Service. Similarly, if you tell someone the answer to your security question for a Service, they will be able to request information about your account and make changes through Customer Service. You agree to notify us promptly if you change your billing, delivery addresses and/or email address so we can continue to contact you and send any notices required hereunder. If you fail to notify us promptly of a change, then any notice we send to your old information shall be deemed sufficient notice.

3. Fees and Payments

You must be eighteen (18) years of age or older to purchase a subscription to the Services or any other content, product, or service offered by us through the Services. If you are less than said age and want to make any such purchase, please ask your parent or guardian to complete the purchase on your behalf. You agree to pay the subscription fees and any other charges incurred in connection with your account for a Service including any applicable taxes at the rates in effect when the charges were incurred. If your subscription includes access to areas containing premium content or services, your access to such areas may be subject to additional fees, terms and conditions which will be separately disclosed in such areas from time to time. Unless you have paid by cheque, we will bill all charges automatically to your credit card. Subscription fees will be billed at the beginning of your subscription and any renewal. As a general matter, all fees and charges are non-refundable that must be paid with bank confirmation notification latest by twelve (12) hours of your subscription to deliver but not limited to next physical and/or online tutoring soon to be, and such payments made specifically to MyTutor’s account. We reserve the right to issue refunds or credits at our sole discretion. If we do issue a refund or credit, we are under no obligation to issue the same or similar refund in the future. Please contact our Customer Service at [email protected] for more details about our refund policies. We may change the fees and charges then in effect, or add new fees or charges, by giving you notice in advance and an opportunity to cancel. If you need to update your credit card details or you want to use a different credit card and/or mode of payments, please contact our Customer Service and/or email at [email protected] respectively. If you believe someone has accessed a Service using your username and password without your authorization, please immediately notify us by calling Customer Service at our business phone number listed or contacting us through our Customer Service at [email protected] on mytutor.my in respect. You are responsible for any fees or charges incurred to access a Service through an Internet access provider or other Third Party service.

4. Term; Cancellation and Renewal

4.1 Term and Renewal. This Agreement shall remain in full force and effect while you use the Services. Unless you have paid by bank’s Standing Instruction and/or credit card, your subscription will renew automatically until it is canceled in accordance with this Section. For annual subscriptions, we will notify you of the pending renewal of your subscription at least thirty (30) Gregorian calendar days prior to the date your subscription renews, except as otherwise required by law. For all subscriptions, you must cancel your subscription before it renews in order to avoid billing of subscription fees for the renewal term to your credit card unless you pay by direct transfer.

4.2 Cancellation Policy for other subscriptions. We may cancel your subscription at any time upon notice to you. You may cancel your subscription prior to any renewal term by following the procedures described in the Cancellation and Refund Policy with our Customer Service at [email protected] respectively.

5. Subscription Policies

By subscribing to a Service, you are subject to our Subscription policies which can be found at any time with our Customer Service at [email protected]. Please read these carefully as they set forth our refund, cancellation and pricing policies and other important information. We reserve the right to change these policies at any time and you should refer to them frequently to ensure you are aware of current policies.

6. Availability of Service through other Platforms; Third Party Payment Services

6.1 If you access a Service through a mobile application or other type of third party platform, the applicable End User License Agreement for the mobile service through which you downloaded the mobile application may apply in addition to the terms of this Agreement and you agree that you are subject to such application or platforms terms in addition to this Agreement.

6.2 From time to time, we may use a third party not affiliated with us to process payments for a Service (hereinafter a “Third Party Processor”). You agree that this Third Party Processor is solely responsible for controlling, handling, processing, or fulfilling purchases processed through its systems. When using such a Third Party Processor you may be subject to additional terms of use/service and privacy policy(ies) of the Third Party Processor.

7. Certain Types of Users; Print Subscriptions

7.1 Other Subscribers and Users. If your access to a Service is provided by, or through a Third Party as defined in Section 2 above, or if you have paid for access to the Service in connection with your subscription to one of our print publications, or purchased your subscription to the Service through a retailer rather than from us directly, some or all of the “Fees and Payments” and “Cancellation and Renewal” terms may not apply to you. Please contact the Third Party, retailer or our Customer Service department for details. If you access a Service without paying or registering such as part of free to use or free trial subject, you are hereby notified that all of the terms and conditions of this Subscriber Agreement except the section labeled “Fees and Payments” and “Cancellation and Renewal” apply to your use and access of the Service.

7.2 Print/Digital Combo Subscriptions; Online Orders. If you subscribe to a digital Service and also receive the print version of a Service or purchase a subscription to the print version of a Service through one of our online order forms then your use of the print version of a Service, shall be subject to this Agreement except for those provisions which, due to their nature, are applicable solely to the use of a digital product or service.

8. Limitations on Use

8.1 Only one individual may access a Service at the same time using the same username or password, unless we agree otherwise.

8.2 The text, graphics, images, video, artwork, metadata and other data, design, organization, compilation, look and feel, advertising and all other protectable intellectual property, including but not limited to any copyrights, trademarks, service marks, trade names, trade dress, patent rights, or database rights (hereinafter the “Content”) available through the Services are our property or the property of our advertisers and licensors and are protected by copyright and other intellectual property laws. Unless you have our written consent, you may not use, sell, publish, distribute, retransmit or otherwise provide access to the Content received through the Services to anyone including if applicable, your fellow students or employees, with the following exceptions:

8.2.1 You may occasionally distribute a copy of an article, or a portion of an article, from a Service in non-electronic form to a few individuals without charge, provided you include all copyright and other proprietary rights notices in the same form in which the notices appear in the Service, original source attribution, and the phrase "Used with permission from MyTutor". Kindly please consult with our Customer Service at [email protected] if you need to distribute an article from a Service to a larger number of individuals on a regular basis or in any other manner not expressly permitted by this Agreement.

8.2.2 You may occasionally use our “Email This” service to e-mail an article and/or content from a Service to a few individuals, without charge. You are not permitted to use this service for the purpose of regularly providing other users with access to content from a Service.

8.2.3 While you may occasionally download and store contents from the Service for your personal use, you may not otherwise provide others with access to such contents. The foregoing does not apply to any sharing functionality we provide through the Service that expressly allows you to share contents or links to contents with others. In addition, you may not use contents you have downloaded for personal use to develop or operate an automated and/or manual trading system or for data or text mining.

8.3 Additional Restrictions on Use of the Content

8.3.1 You agree not to rearrange or modify the Content available through a Service. You agree not to display, post, frame, or scrape the Content for use but not limited to on another website, app, blog, product or service, except as otherwise expressly permitted by this Agreement. You agree not to create any derivative work based on or containing the Content. The framing or scraping of or in-line linking to the Services or any Content contained thereon and/or the use of WebCrawler, spidering or other automated means to access, copy, index, process and/or store any Content made available on or through the Services other than as expressly authorized by us is prohibited.

8.3.2 You further agree to abide by exclusionary protocols like Robots.txt, Automated Content Access Protocol (ACAP) etc. that may be used in connection with the Services. You may not access parts of the Services to which you are not authorized, or attempt to circumvent any restrictions imposed on your use or access of the Services.

8.3.3 As a general rule, you may not use the Content, including without limitation, any Content made available through one of our RSS Feeds, in any commercial product or service, without our express written consent.

8.3.4 You may not create apps, extensions, or other products and services that use our Content without our permission. You may not aggregate or otherwise use our Content in a manner that could reasonably serve as a substitute for a subscription to a Service.

8.3.5 Any unauthorized or prohibited use of any Content may subject you to civil liability, criminal prosecution, or both, under applicable federal, state, local laws, or applicable foreign laws, rules, regulations and treaties. We require users to respect our copyrights, trademarks, and other intellectual property rights and shall enforce the same.

8.3.5.1 You may not access or view the Services with the use of any scripts, extensions, or programs that alter the way the Services are displayed, rendered, or transmitted to you without our written consent.

8.4 You agree not to use the Services for any unlawful purpose. We reserve the right to terminate or restrict your access to a Service if, in our opinion, your use of the Service may violate any laws, regulations or rulings, infringe upon another person's rights or violate the terms of this Agreement.

9. Community; User Generated Content

9.1 Username. We emphasize you to register to access and use certain of our community areas like the Blog section on mytutor.my if applicable. We require that you use your own first and last name as your username for these community areas. With certain exceptions, when you register for these community areas, we will pre fill your username with your own name. It is your responsibility to choose your password wisely. If you have concerns or believe that someone is using your password without your authority, please immediately contact Customer Service. We reserve the right to disclose any information about you, including registration data in order to, among other things, comply with any applicable laws and/or requests under legal process, protect our property or rights and safeguard the interests of others as disclosed in more detail in our Terms and Conditions page.

9.2 User Generated Content

9.2.1 User Content. We offer you the opportunity to comment on and engage in discussions regarding our Content. Any content, information, graphics, audio, images and links you submit as part of creating your profile or in connection with any of the foregoing activities are referred to as "User Content" in this Agreement and are subject to various terms and conditions as set forth below.

9.2.2 Cautions Regarding Other Users and User Content. You understand and agree that User Content includes information, views, opinions, and recommendations of many individuals and organizations and is designed to help you gather the information you need to help you make your own decisions. Importantly, you are responsible for your own decisions and for properly analyzing and verifying any information you intend to rely upon. We do not endorse any recommendation or opinion made by any user. We do not routinely screen, edit, or review User Content. However, we reserve the right to monitor or remove any User Content from the Services at any time without notice. You should also be aware that other users may use our Services for personal gain. As a result, please approach messages with appropriate skepticism. User Content may be misleading, deceptive, or in error.

9.2.3 Grant of Rights and Representations by You. If you upload, post or submit any User Content on a Service, you represent to us that you have all the necessary legal rights to upload, post or submit such User Content and it will not violate any law or the rights of any person. You agree that upon uploading, posting or submitting information on the Services, you grant MyTutor, our respective affiliates and successors a non-exclusive, transferable, worldwide, fully paid-up, royalty-free, perpetual, irrevocable, sub-licensable right and license to use, distribute, publicly perform, display, translate, adapt reproduce, and create derivative works from your User Content in any and all media or technology, now known or later developed, in any manner, in whole or part, with or without attribution, without any duty to compensate you. You waive all moral rights you may have in any User Content. You agree that we may modify or alter your User Content without seeking further permission from you. You also grant us the right to authorize the use of User Content, or any portion thereof, by Subscribers and other users in accordance with the terms and conditions of this Agreement, including the rights to feature your User Content specifically on the Services and to allow other Subscribers or users to request access to your User Content, such as for example through an RSS Feed. You agree that you are financially responsible for any claim against us arising from any User Content you create.

9.2.4 We may also remove any User Content for any reason and without notice to you. This includes all materials related to your use of the Services or membership, including email accounts, postings, profiles or other personalized information you have created while on the Services.

9.2.5 Rules of Conduct. All users must comply with our Terms and Conditions on mytutor.my, policies and/or rules updated from time to time.

9.2.6 Copyright Policy. It is our policy to respond to notices of alleged infringement that comply with the Malaysia Copyright Act 1987 and subsequent related acts. For more information about the policy, please refer to our Customer Service at [email protected] and visit www.myipo.gov.my for better info.

10. Additional Terms Applicable to MyTalent

MyT is a subscriber loyalty program of MyTutor which is accessible through mytutor.my or better through our Customer Service, and which provides members with certain benefits (hereinafter “Member Benefits”) such as invitations to special events, special offers from our partners and the ability to enter contests with the third parties involved in hosting such events, providing such special offers or promoting or fulfilling prizes for such contests are referred to (hereinafter “Suppliers”) simultaneously. These events, offers, contests and other benefits are subject to change and/or cancellation at any time. Only certain subscribers are eligible for membership in MyTalent. To confirm your eligibility, please contact our Customer Service and/or refer to the FAQs on mytutor.my occasionally. MyTalent members will have access to a digital membership card which will carry the name of only the person on the eligible mytutor.my account. The card is nontransferable and may only be used by the MyTalent member named on the card. The card is valid only while the membership is active. MyTalent membership runs concurrently with a member’s eligible mytutor.my subscription. Expiration or termination of a member’s eligible mytutor.my subscription will automatically terminate the corresponding MyTalent membership. As is the case with this Agreement generally, we reserve the right to modify these additional terms as well as the eligibility criteria for membership at any time. Under no circumstances shall we be responsible for any loss or damage resulting in any way in connection with MyTalent including, without limitation, any Member Benefits available via MyTalent or through Suppliers, attendance at an event organized through MyTalent, or from the conduct of any other MyTalent Members, whether online or offline. For additional disclaimers and limitations on liability regarding the Member Benefits, please review Section 13 below.

11. Contest and Promotions

From time to time, we, our advertisers, Suppliers or other parties may conduct promotions and other activities on, through or in connection with one or more the Services, including, without limitation, contests and lucky draw (hereinafter collectively, “Promotion”) too. In some cases, you may be able to win a prize as part of a Promotion. Each Promotion may have Additional Terms and/or Rules or eligibility requirements which shall be posted or otherwise made available to you in connection therewith in accordance with applicable law.

12. Third Party Websites, Services and Software

Your use of any third party websites, content, data, information, applications, goods, services or materials (hereinafter collectively, “Third Party Services”) does not constitute an endorsement by, nor does it incur any obligation, responsibility or liability on our part or of our affiliates. We do not verify, endorse, or have any responsibility for Third Party Services and any third party business practices including, without limitation their privacy policies, whether the Services' or our logo and/or sponsorship identification is on the Third Party Services as part of a co-branding or promotional arrangement or otherwise. Accordingly, we encourage you to be aware when you leave the Services and to read the terms and conditions and privacy policy of each Third Party Service you use.

13. Disclaimers of Warranties and limitations on Liability

You agree that your access to, and use of, the services and the content, tools, member benefits, prizes available through the Services is on an “as-is'' basis, “as available” basis and we specifically disclaim any representations or warranties, express or implied including without limitation, any representations or warranties of merchantability or fitness for a particular purpose. We do not give inappropriate lessons or illegal education, faulty facts, formal or informal doubtful advice, or any unwanted wisdom and/or similar. You should always seek the assistance of a professional for advice. MyTutor and its affiliates, our respective shareholders, directors, officers, employees, advertisers, suppliers, content providers, tutors and licensors (hereinafter “The MyTutor Parties) will not be liable jointly or severally to you and any other person as a result of your access or use of the Services or such content, tools, member benefits or prizes for indirect, consequential, special, incidental, punitive or exemplary damages, including without limitation, doubtful actions, unacceptable behaviors, against mankind norms (hereinafter collectively, the “Excluded Damages'') whether or not characterized in negligence, tort, contract, communication, interaction, or other theory of liability even any of The MyTutor Parties have been taught and/or advised of the possibility of or could have foreseen any of the excluded damages, and irrespective of any failure of an essential purpose of a limited remedy. If any applicable authority holds any portion of this section to be unenforceable, then The MyTutor Parties’ liability will be limited to the fullest possible extent permitted by applicable law.

14. Agreement to Arbitration

14.1 The parties acknowledge that any statutory or common law claims related to intellectual property may require forms of equitable relief that are best administered by courts; accordingly, the parties agree that except for statutory or common law claims related to intellectual property and disputes that qualify for small claims court, any controversy or claim arising out of or relating to this Agreement or any aspect of the relationship between us, whether based in contract, tort, statute, fraud, misrepresentation or any other legal theory, will be resolved by arbitration administered by the Asian International Arbitration Centre (AIAC), Bangunan Sulaiman, Jalan Sultan Hishamuddin, 50000 Kuala Lumpur Malaysia in accordance with its Commercial Arbitration Rules or any applicable. Judgment on the award rendered by the arbitrator may be entered in any federal or state court of competent jurisdiction located in Malaysia. You agree that by entering into this Agreement, you and we are each waiving the right to trial by jury, except as otherwise stated above. Any arbitration under this Agreement will take place on an individual basis; class arbitrations and class actions are not permitted and, by entering into this Agreement, you are giving up the ability to participate in a class action. All issues are for the arbitrator to decide, except that issues relating to the scope, application, and enforceability of the arbitration provision are for the court to decide. As stated in Section 15 below, Malaysia law applies to any arbitration under this section, but the parties acknowledge that the AIAC governs the interpretation and enforcement of this provision. This agreement to arbitrate shall survive termination of this Agreement. This arbitration agreement does not preclude you from bringing issues to the attention of federal, state, or local agencies, and, if the law allows, they can seek relief against us for you.

14.2 Unless you are non-resident Malaysia and/or non-Malaysian citizens, the arbitration will take place in the MyTutor's headquarters county. For claims of, or equivalent to at the time of incurred event, equal to Ringgit Malaysia One Thousand (MYR 1,000) or less, you can choose whether you would like arbitration carried out based only on documents submitted to the arbitrator, or by a hearing in person, or by phone.

14.3 The arbitrator may award money or equitable relief in favor of only the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim. To reduce the time and expense of the arbitration, the arbitrator will not provide a statement of reasons for his or her award unless requested to do so by both parties. Unless both you and we agree otherwise, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.

15. General

This Agreement contains the final and entire agreement between us regarding your use of the Services and supersedes all previous and contemporaneous oral or written agreements regarding your use of the Services. We may discontinue or change the Services, or their availability to you, at any time. This Agreement is personal to you, which means that you may not assign your rights or obligations under this Agreement to anyone. No third party is a beneficiary of this Agreement. You agree that this Agreement, as well as any and all claims arising from this Agreement will be governed by and construed in accordance with the Malaysia laws, without regard to any conflict or choice of law principles. For all litigation which may be brought, subject to the requirements for arbitration hereunder, with respect to any controversy or claim, arising out of or relating to this Agreement or any relationship between us, the sole jurisdiction and venue for such litigation will be an appropriate federal or state court located in Seremban, state of Negeri Sembilan Malaysia. Our failure to enforce any provision of this Agreement or to respond to a breach by you or other parties of this Agreement shall not in any way waive our rights to subsequently enforce any term or condition of this Agreement. This Agreement will not be governed by the United Nations Convention on Contracts for the International Sale of Goods.

16. Additional Terms and Notices

We employ cookie technology. Read the Terms and Conditions page for more information on our use of cookies. Certain of our content, data and information providers require us to include additional terms and conditions relating to their content and data, which by phone to Customer Service and/or email at [email protected] for better explanation.

This Agreement may be executed and/or amended via electronic transmission with the same effect as if executed on a document and as if the signature was an original. Your acceptance but not limited to MyTutor updated term(s), condition(s) and/or policy(s) on mytutor.my should be read together in this Agreement as your acknowledgement of the said statement.