APPLICATION

1. Tutors must wear appropriate clothing to attend tuition classes. Tutors must always maintain a good name and carry a good image as educators under the auspices of MyTutor.
2. For male tutors; you are prohibited from wearing a round neck T-shirt except the official MyTutor shirt. Tutors are also encouraged to wear collared shirts or shirts.
3. For female tutors; you should wear decent clothes that cover the aurat. Tutors are encouraged to wear smart casual clothes.
4. Tutors are strictly prohibited from wearing excessive accessories such as wearing piercings under the lips, tongue, eyebrows, nose and ears.
5. Tutors are also prohibited from wearing sportswear such as track suits and jerseys.
6. This dress code also applies to classes conducted online. Tutors need to wear neat and polite clothes during the online class sessions.

USE OF THE DEVICE

1. Mobile phones and other devices should be turned off or silenced during the P&P session. If you receive an emergency call, make sure the student is informed of the call received. Your students should follow the same guidelines.
2. The use of a cell phone or any other device for the purpose of seeking additional information (from Google or Youtube) is permitted with parental permission and requires the involvement of the student. However, it should be noted that the use of devices is not the main medium in R&D sessions.
3. The use of the device during online classes must also comply with conditions such as physical classes. Tutors can contact students online using existing applications. Tutors need to turn off cell phones (if the online class does not involve cell phones) during the class. If there is an emergency call, make sure the tutor informs the student so that the student is aware that the tutor is not in front of the laptop or cell phone for answering the emergency call.
4. Tutors are prohibited from performing other tasks during the P&P session such as the use of social media and game applications on mobile phones or other devices (tablets, iPads, laptops or computers) that may distract tutors and students. No ‘headset @ earphone’ headphones should be worn by the tutor during teaching time. For classes conducted online, the use of ‘headset @ earphone’ is allowed.

PROFESSIONALISM

1. HQ and Manager
   i. Use formal nicknames such as Mr., Ms., Mrs. or Teacher.
   ii. Provide cooperation when dealing with the management of MyTutor Academy.
   iii. Always respond to the manager’s message as soon as possible.
   
2. Parents and Guardians.
   i. Use formal and appropriate nicknames such as Encik, Puan, Datuk, Datin, Dr (title/rank if any).
   ii. Tutors should also maintain professionalism when interacting in the Whatsapp application and should maintain courtesy.
   
3. Students
   i. Describing yourself as a Teacher
   ii. Maintain a positive attitude and always motivate students during P&P sessions. Help your students so that they can learn on their own and be independent.
   iii. If you have questions or any doubts, please refer your problem in the ‘Group Telegram’ so that other tutors can help. Respect the students being taught. Put yourself in their place and give them as much help as they need. Maintain and maintain the confidentiality of students.
   

TUTOR TERMINATION SOP

1. If the tutor is unable to attend the tutor's Home Seminar within 6 months after the membership date unless there are reasonable reasons such as health problems, MyTutor reserves the right to revoke the membership and the membership fee will not be refunded.
2. Tutors are prohibited from accepting any payment directly from parents or students. Payment will only be handled by the MyTutor manager ONLY. If a parent or student wants to make a payment to you, inform the parent to keep in touch with the manager who manages the tuition class. If the tutor is found to take payment from the parents directly, MyTutor reserves the right to terminate the tutor (depending on the case and discretion).
3. Tutors are strictly prohibited from taking on clients under the management of MyTutor and if found violating the rules, the tutor will be terminated immediately.
4. If MyTutor finds that the tutor has negative elements that could affect MyTutor's reputation in writing or not and if found guilty after we conduct a detailed investigation, MyTutor reserves the right to terminate the tutor immediately and any payment made by the tutor. joining MyTutor will not be refunded.
5. If the tutor withdraws or is terminated, the tutor is strictly prohibited from contacting the parents to offer tuition services within 12 months. If a tutor violates this rule, MyTutor reserves the right to take legal action.

ENTIRE AGREEMENT

1. This Agreement sets forth the entire agreement and understanding between the parties relating to the subject matter herein and supersedes all prior discussions between the parties. No modification of or amendment to this Agreement, nor any waiver of any rights under this Agreement, will be effective unless in writing signed by the party to be charged. Any subsequent change or changes in the Tutor's duties will not affect the validity or scope of this Agreement.

ADDITIONAL ACKNOWLEDGMENTS

1. Both parties acknowledge and agree that: (a) the parties are executing this Agreement voluntarily and without any duress or undue influence; (b) the parties have carefully read this Agreement and have asked any questions needed to understand the terms, consequences, and binding effect of this Agreement and fully understand them.